Publications and Articles
Some of our publications and articles are set out in full in the following pages. If you would prefer to download any of them as .pdf files please click on the relevant link below.
Introduction to Dispute Mediation
Introduction to Dispute Mediation.pdf
Neuro-Linguistic Programming: an introduction for mediators
Neuro-Linguistic Programming: an introduction for mediators.pdf
Financial Times Business Question 9/11/2009
Financial Times Business Question 24/05/2010
Bad Blood between Owners or Directors – an article for SME Web
Bad Blood between Owners or Directors.pdf
Keeping control of your customer dispute – an article for Director of Finance online
Keeping control of your customer dispute.pdf
Styles and Effectiveness of Negotiation – Reprinted from (2010) 76 Arbitration 503–513
Styles and Effectiveness of Negotiation.pdf
Natural Selection – psychological factors affecting dispute settlement
an article from Solutions the quarterly magazine of the Law Society Civil Justice Section
Talking the Talk – negotiating styles:the evidence
an article from Solutions the quarterly magazine of the Law Society Civil Justice Section